We require every therapist on our platform to be a trained and experienced licensed professional from the U.S. or Canada. Our therapists hold relevant licenses, including:
Therapists must have a relevant academic degree in their field, a minimum of two years of experience, and at least 500 hours of hands-on experience. Additionally, they must be qualified and licensed by their respective state board, having successfully completed the necessary education, exams, training, and practice requirements.
For the first 5 hours in the week | $30 per hour |
Between 5-10 hours in the week, for those hours | $35 per hour |
Between 10-15 hours in the week, for those hours | $40 per hour |
Between 15-20 hours in the week, for those hours | $45 per hour |
Between 20-25 hours in the week, for those hours | $50 per hour |
Between 25-30 hours in the week, for those hours | $55 per hour |
Between 30-35 hours in the week, for those hours | $60 per hour |
Beyond 35 hours in the week, for those hours | $70 per hour |
Scenario 1: 12.5 hours per week
Scenario 2: 27 hours per week
Scenario 3: 45 hours per week
Live Sessions (Livechat, Phone, and Video):
Asynchronous Messaging:
Worksheets:
Support Groups:
Classes (formerly Groupinars):
Eligible reported No Shows receive compensation equivalent to 15 minutes of engagement. Late cancellations (within 20 hours of session start) are compensated as 10 minutes of engagement.
While there are no limits on total engagement with members, please note the following compensation caps:
Live session time is capped at 45 minutes per client account per day.
Compensation for asynchronous messaging and other non-live interactions (e.g., worksheets) is capped at 60 minutes per client account per week.
For messaging, text from external sources or templates sent to multiple clients does not count towards your word count. In cases of severely imbalanced communication, where one party writes more than double the amount of the other, compensation may be adjusted. However, exceptions ensure fair pay for engaged clients who may send fewer words.
In live chat sessions, idle time—significant, prolonged pauses with no typing from either party—is not counted towards engagement time.
Payments are processed weekly, with each week of services considered from Monday through Sunday. Your first payment typically arrives 5-7 business days after the completion of your first week. Most therapists receive their payments in their accounts on Mondays. For instance, if your service week ends on July 28th, 2024, you can expect to see your payment on Monday, August 5th, 2024
Mbombomed has supported thousands of consumers and impacted countless lives through partnerships with employers, health plans, universities, nonprofits, EAPs, insurance brokers, and benefits consultants. We provide seamless access for employers to oversee comprehensive care solutions, with flexible group sizes tailored to meet the specific needs of your organization.