Mbombomed Policy, Terms of Use, and Privacy Policy

Mbombomed Policy, Terms of Use, and Privacy Policy

Policy

Overview

Mbombomed is committed to providing high-quality therapy services while ensuring the privacy and confidentiality of our users. Our policies are designed to comply with applicable laws and regulations in both Delaware, USA, and British Columbia, Canada.

Scope

This policy applies to all users of Mbombomed, including clients and therapists, and outlines the standards and practices we uphold to ensure a safe, secure, and effective service.

Terms of Use

1. Acceptance of Terms

By using Mbombomed’s services, you agree to comply with these Terms of Use. If you do not agree with these terms, please do not use our services.

2. Services Provided

Mbombomed provides online therapy services facilitated by licensed therapists. Services include individual therapy, couples therapy, and therapy for teenagers.

3. User Responsibilities

4. Payment and Fees

Fees for therapy services are outlined at the time of booking. Payment is required in advance for sessions and is non-refundable except in cases of therapist cancellations or technical issues on our platform.

5. Confidentiality and Privacy

All information shared during therapy sessions is confidential and will not be disclosed without your consent, except as required by law (e.g., in cases of imminent harm to self or others).

6. Prohibited Conduct

Users must not engage in any behavior that is abusive, threatening, or illegal. Mbombomed reserves the right to terminate access for any user violating these terms.

7. Limitation of Liability

Mbombomed is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

8. Changes to Terms

Mbombomed reserves the right to modify these Terms of Use at any time. Users will be notified of any significant changes.

Privacy Policy

1. Information Collection

We collect personal information such as name, contact details, payment information, and therapy session details. This information is used to provide and improve our services.

2. Use of Information

3. Data Protection

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

5. User Rights

Users have the right to access, correct, or delete their personal information. Requests can be sent to contact@mbombomed.com for the USA and contact@mbombomed.ca for Canada.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze site traffic. Users can control cookie settings through their browser preferences.

7. Third-Party Services

We may use third-party services to process payments and facilitate other aspects of our services. These third parties are required to protect your information in accordance with our policies.

8. International Data Transfers

Personal information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws.

9. Contact Information

For any questions or concerns about our policies, please contact us at:

Governing Law

These policies are governed by the laws of Delaware, USA, and British Columbia, Canada, as applicable. Any disputes arising from these policies will be resolved in accordance with these laws